Superbuy is an all-in-one China buying and forwarding agent with lifetime free basic purchasing. Order from Taobao or Tmall, get free inspection, 90 days of storage and parcel consolidation, then ship to 200+ countries with multi-currency payment and bilingual support.
Superbuy is a long-established China buying and freight-forwarding agent for overseas shoppers, best known for waiving basic purchasing fees for life. It orders from Taobao, Tmall, Weidian and other Chinese stores, inspects arrivals with free photos, stores goods for 90 days and consolidates parcels so international shipping costs less.
| Storage | 90 days free (extendable up to 180 days total) |
|---|---|
| Free QC | 3 photos (plus 3 for Weidian items) |
| Exchange Rate | 6.19 |
| Payment | Cards, Wise, Bitcoin, Alipay, WeChat and many local methods |
| Payment Fees | Wise bank transfer -3.13%; credit card / Apple Pay +3.94%; local wallets typically 1.5%-3.8% |
| Support email | [email protected] |
| Support phone | +86 19986924711 |
| Founded | 2012, operated by DOT Technology Hong Kong Limited (Registration No. 72396324) |
| Shipping coverage | 200+ countries and regions |
| Fee data as of | 2026-09 |
About Superbuy
Founded in 2012, Superbuy pioneered the reverse cross-border shopping model and is one of the earliest China shopping agents serving international buyers. It lets overseas customers order from domestic platforms such as Taobao, Tmall and Weidian through one account, with a lifetime waiver of basic purchasing fees, free in-house inspection and photo verification on arrival, and 90 days of free storage that can be extended. Users combine multiple orders into a single parcel and can choose reinforced packaging to reduce international shipping costs. The service lists shipping routes to more than 200 countries and regions with transparent pricing, bilingual customer support and multi-currency payment. Superbuy also publishes the Superbuy Spreadsheet, a searchable product index that helps buyers browse, filter and compare domestic listings before importing links to place an order.
What to weigh up
- What to check
Shipping is prepaid on estimated weight; the difference is only refunded if the final cost is lower, so an under-estimate means a top-up request
Paid extras such as shoe-box removal, tag removal and power-on testing cancel return eligibility - choose them carefully
Free storage runs 90 days; items left past the 180-day maximum are treated as abandoned
Deposit and withdrawal fees depend on payment method and are stated as percentages - a card top-up costs noticeably more than a Wise transfer
Fee tables and exchange rates move; the figures on this page were recorded in September 2026 and should be re-checked on the site
Value-added services are priced per item, so several small add-ons can add up on a large haul
- What works well
Longest track record among China agents - trading since 2012 with stable operations
Lifetime waiver on basic purchasing agent fees for every registered member
Reasonable exchange rate
Wide payment menu, including Wise, Bitcoin, Alipay and WeChat alongside cards
Free warehouse inspection with photo verification and 90 days of free storage
Parcel consolidation plus reinforced packaging options to cut international shipping costs
Points and membership tiers that reduce shipping, with birthday rewards
- Is Superbuy legit?
- Superbuy is a real, operating business rather than a clone site. It has run for more than a decade, is operated by DOT Technology Hong Kong Limited (Registration No. 72396324) and describes itself as the first company in the reverse cross-border shopping industry. Public traffic data from SimilarWeb puts monthly visits at over 2.65 million, which places it among the largest agents in the sector. It is a legitimate platform to shop through, but as with any agent, review the current fee tables before you commit money.
- Where Superbuy is popular
- According to SimilarWeb, Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. That footprint shows up in the service itself: multi-currency payment, bilingual support and local payment methods aimed at European and Southeast Asian buyers.
- Payment methods and deposit fees
- Superbuy accepts a wider set of payment options than most agents. Alongside credit and debit cards, Wise and bank transfer, it supports Alipay and WeChat Pay top-ups (both free, with a one-to-sixty-minute credit delay) and is unusual in accepting Bitcoin. Local rails include iDEAL, Trustly, EPS, PayU, MB WAY, Bancontact, BLIK, BANCOMAT Pay, MyBank, Kakao Pay, GCash, PromptPay, PayID, PIX, DANA, PayNow, Touch 'n Go eWallet, GrabPay and Mercado Pago. Fees vary sharply: a Wise bank transfer can even work in your favour at -3.13%, credit cards and Apple Pay add 3.94%, and most regional wallets sit between 1.5% and 3.8%. Check the specific method before topping up - these figures were recorded in September 2026.
- Warehouse extras and what they cost
- Most add-ons are optional and priced per item, so a big haul can accumulate charges. Examples recorded in September 2026: powered-on testing for 3C and electrical items $1.93, second inspection $1.00, trimming loose threads $0.80, removing product tags $0.48, product video $3.23, live model try-on photos $4.84, ironing $3.23, detailed inspection $0.88 and detailed photography $0.48. Parcel-level options include moisture-proof bags at $0.96, stretch film from $0.64 per kg, corner protectors, foldable shoe boxes and wooden crate reinforcement at $40.38. Removing a shoe box, trimming tags or powering on an item ends its return eligibility.
- Storage limits and return policy
- Free storage lasts 90 days from check-in and can be extended for a fee ($1.61 per month per item in the September 2026 schedule), with a hard maximum of 180 days - items past that point are treated as abandoned. Return and exchange requests after an item reaches the warehouse are free only at low frequency; charges rise to $0.80 per return at two to five times a month and up to $3.23 beyond ten times. Plan consolidation early and confirm sizing before the goods arrive.
How to use Superbuy
- 01Step 1 - Find the product
- Search the Superbuy Spreadsheet by keyword, filter by category or price, and compare listings in the table view. When you find the right item, copy its link. Superbuy product data is largely drawn from buyer posts on YouTube and Reddit, so treat popular listings as a starting point rather than a guarantee.
- 02Step 2 - Submit the order and pay
- Paste the links into Superbuy and pay for the goods and domestic delivery. There is no basic purchasing fee. Top up by bank transfer or Wise if you want the lowest deposit cost; cards and Apple Pay carry a higher percentage. Points earned through check-ins, profile completion, birthdays, sharing and shopping can be redeemed for coupons or discounts, and confirm your membership tier before shipping.
- 03Step 3 - Inspection, storage and extras
- Superbuy buys from the merchant and, once goods reach the warehouse, supplies three free inspection photos plus six additional photos for Weidian items, along with 90 days of free storage. Optional paid services include detailed inspection, video, live model try-on photos, tag and shoe-box removal, ironing, powered-on testing for electronics and reinforced packaging. Removing boxes or tags, or testing an item, makes it non-returnable.
- 04Step 4 - Consolidate and ship out
- During the storage window, keep ordering and then merge everything into one parcel. Compare shipping routes before choosing, because price depends on both weight and volume. Shipping is prepaid on estimated weight and any overpayment is refunded to your balance. Small, light extras such as socks or phone cases rarely change the cost, so they are worth adding.
Shopping-agent guide
The Superbuy Spreadsheet complements the Superbuy platform: it is a product search tool built for international buyers who want to discover and filter listings from Chinese e-commerce sites without searching one store at a time. What the tool does - Keyword search: type a term and the sheet returns a large set of domestic product records. - Filtering: narrow results by category and price range to find what you actually want. - Summary view: product links, images, prices and store information sit in a table so you can compare side by side. - One-click import: copy a product link and paste it into Superbuy to submit a purchasing order, moving straight from discovery to procurement. How to use it Open the sheet, search a keyword, filter by price or category, compare the listings, then copy the links for the items you want and paste them into the Superbuy order form. From there the standard flow applies: purchasing, inspection, warehousing and consolidated shipping. How it fits the agent Superbuy itself charges no basic purchasing fee, so the cost of using the spreadsheet as a discovery layer is effectively zero. Its value is in the buying stage - a spreadsheet search is faster than manually hunting through Taobao and Tmall, and each found link routes into the same inspection, storage and shipping pipeline. Use it as research, not as a substitute for caution. Listings are third-party data, prices and availability change, and any paid add-on you select later at the warehouse can affect whether an item can still be returned.