ACBuy buys from Chinese marketplaces on your behalf, photographs incoming goods, stores them, then consolidates and ships parcels abroad. Confirm current eligibility, rates and status before you top up or pay.
ACBuy is a China buying and parcel-forwarding agent for overseas shoppers, with free sourcing from Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop, 3–5 free QC photos, 90-day storage and 150+ shipping lines. Order placement has been paused since May 2026 for a warehouse upgrade.
| Agent type | Cross-border buying agent and parcel-forwarding service, defaulting to English and USD |
|---|---|
| Website | https://www.acbuy.com/ |
| Traffic scale | About 1.9 million monthly visits, with roughly 24% bounce rate and about 9 pages per visit (third-party estimate) |
| Largest markets | United States ~16.09%, Canada ~11.19%, United Kingdom ~9.52%, Poland ~9.2%, Germany ~6.29% — no single country dominates |
| Localisation | 8 interface languages and 10 checkout currencies |
| Free source platforms | Taobao, Tmall, JD, 1688, Pinduoduo, Vipshop — no agent commission on these |
| Special source platforms | Douyin, Xiaohongshu, Xianyu and similar — flat 10 CNY per item; Weidian and Yupoo links route through the ACBuy product page |
| QC photos | 3–5 free photos per item, covering style, colour, size, quantity and model; paid detailed or custom photo services available |
| Storage | 90 days free from check-in, with paid extension up to a 180-day cap |
| Shipping lines | 150+ options; shipping is paid as a deposit against estimated weight, with overpayment refunded |
| Shipping discounts | 7-tier VIP programme giving up to 6% off international shipping, stackable with coupons |
| Insurance | AC Care covers delay, loss/damage and customs seizure up to 10,000 CNY (7,000 goods plus 3,000 shipping); claims within 30 days |
| Extra shipping charges | 10–30 CNY customs declaration fee and 8 CNY handling fee cited in source data |
| Payment methods | Cards including VISA, Mastercard and Discover, Apple Pay, Google Pay, plus iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly; top-up balance model |
| Known cost caveat | Source data cites a 17.6% exchange-rate markup over interbank rates |
| Service status | Order placement suspended from May 2026 for a warehouse upgrade; not resumed as of the September 2026 source update |
About ACBuy
ACBuy is a cross-border buying agent that helps overseas shoppers buy from China, covering the full chain from purchasing and quality inspection to international logistics and after-sales. It runs in two modes — purchasing agent and parcel forwarding — and defaults to English and USD. According to third-party traffic data, ACBuy draws around 1.9 million monthly visits, and its audience is unusually balanced: the United States is the largest market at roughly 16%, followed by Canada, the United Kingdom, Poland and Germany, with no single country dominating. A bounce rate around 24% and roughly 9 pages per visit point to a sticky, engaged user base. The platform ships in 8 interface languages and 10 checkout currencies. ACBuy's standout trait is reach. It officially supports more Chinese sources than almost any competitor — Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop for free — plus paid sourcing from social-commerce platforms such as Douyin and Xiaohongshu, and second-hand marketplaces such as Xianyu and Paipai. Standard-platform orders carry no agent commission in our source data; special platforms add a flat 10 CNY per item. ACBuy also offers the broadest local-payment support of any agent we have catalogued: alongside cards, Apple Pay and Google Pay it accepts iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly, matching a genuinely global user base. Items are inspected with 3–5 free QC photos and stored free for 90 days, with paid extension available up to a 180-day cap. The branded AC Care service insures against shipping delay, loss or damage, and customs seizure, paying out up to 10,000 CNY (7,000 for goods plus 3,000 for shipping). A 7-tier VIP programme gives up to 6% off international shipping, stackable with coupons. Weidian and Yupoo links — the staples of many community spreadsheets — route through ACBuy's product page even though they are not on its headline source list, although our source data also records that ACBuy has stopped supporting rep and Weidian purchasing. One important caveat for 2026: according to the data behind this page, ACBuy suspended order placement in May 2026 for a warehouse upgrade and had not resumed operations as of the September 2026 update. Verify the live status and current charges inside the platform before topping up.
What to weigh up
- What to check
ACBuy no longer supports rep items or Weidian purchasing — Taobao and 1688 are unaffected. Shoppers who need Weidian or rep-friendly links should use another agent.
Source data cites a high exchange-rate markup of 17.6% over interbank, which raises the real cost of topping up
Order placement has been paused since May 2026 for a warehouse upgrade and had not resumed as of the September 2026 source update — confirm status before paying
Fees, shipping rates and promotions change often; treat 10 CNY special-platform fees, the 8 CNY handling fee and VIP percentages as figures to re-check in your own account
Third-party comparisons disagree about ACBuy's service fee — several quote around 5% of item price, while our source data states no commission on standard platforms
- What works well
Tier-one agent by traffic and track record among catalogued agents
Wider free source-platform coverage than most competitors: Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop
Broadest local-payment support we have catalogued, including iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly
3–5 free QC photos and 90 days of free storage before you commit to shipping
AC Care insurance covers delay, loss or damage and customs seizure up to 10,000 CNY
7-tier VIP programme takes up to 6% off international shipping and stacks with coupons
- Is ACBuy legit?
- ACBuy is a real, operating shopping agent — not a scam clone. It is a tier-one agent by traffic and track record, with around 1.9 million monthly visits and a global audience spread across the United States, Canada, the United Kingdom, Poland and Germany. It has an iOS app under a named Chinese publisher and a long run of public user feedback in app stores and rep communities. That said, "legitimate" is not the same as "suitable right now". Two details matter before your first order. One, our source data records that ACBuy no longer supports rep or Weidian purchasing, so Taobao and 1688 are the safe routes if you are cataloguing finds. Two, order placement has been paused since May 2026 for a warehouse upgrade and had not resumed as of the September 2026 source update — confirm the platform is live before you top up. We don't take payment to rank agents. This view is built from public data, published platform terms and our own ordering flow, not a sponsorship.
- How buying through ACBuy works
- ACBuy runs in two modes — purchasing agent and parcel forwarding — and defaults to English and USD, with 8 interface languages and 10 checkout currencies. As a purchasing agent, it buys on your behalf from Chinese marketplaces, receives goods into its warehouse, inspects them and forwards them internationally. Free sourcing covers Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop. Paid special sourcing adds a flat 10 CNY per item for social-commerce platforms such as Douyin and Xiaohongshu plus second-hand sites such as Xianyu and Paipai. Weidian and Yupoo links — the staples of community spreadsheets — route through ACBuy's product page via the source parameter, though our source data also notes that ACBuy has stopped supporting rep and Weidian purchasing. Verify that restriction against your own basket before ordering. Order flow: paste a product link (or use image search), let ACBuy auto-extract roughly 99% of the details from Taobao, Tmall and 1688 links, pick colour, size and quantity, pay, then wait for domestic delivery to the warehouse.
- Fees, payments and top-ups
- In our source data, standard-platform orders carry no agent commission. Special platforms add a flat 10 CNY per item. Your total is product cost plus international shipping, which itself includes a 10–30 CNY customs declaration fee and an 8 CNY handling fee. Some third-party comparisons instead quote a service fee of around 5% of item price, so read the live charge in your own cart rather than any static number — agents adjust fees and run promotions. ACBuy uses a top-up model: you load your balance and buy from it. Payment support is the broadest we have catalogued — VISA, Mastercard and Discover, Apple Pay, Google Pay, plus iDEAL (Netherlands), BLIK (Poland), Pix (Brazil), EPS (Austria), Bancontact (Belgium), Skrill and Trustly. Watch the exchange rate: our source data cites a 17.6% markup over interbank, which raises the real cost of a top-up even when the commission is zero. Fund only what you plan to spend, especially while the order system is paused.
- QC photos, storage, insurance and shipping lines
- Warehouse inspection gives 3–5 free QC photos per item, covering appearance — style, colour, size, quantity and model — with paid detailed or custom photo services if you want stitching or lining close-ups. Check every photo before approving international shipping; rejecting at the warehouse is cheap, returning after dispatch is not. Free storage runs 90 days from check-in, with paid extension up to a 180-day cap, which lets you build a haul across several spreadsheets. AC Care covers three scenarios: shipping delay (20% of shipping refunded), loss or damage, and customs seizure, paying up to 10,000 CNY (7,000 for goods plus 3,000 for shipping). Pricing is a flat 20 CNY per item for cover up to 667 CNY, or 3% of value above that, and claims must be filed within 30 days. International shipping offers 150+ lines and is charged as a deposit against estimated weight, with overpayment refunded. Consolidating several items into one parcel is usually the single biggest saving. The 7-tier VIP programme takes up to 6% off international shipping and stacks with coupons.
- Availability in 2026: orders paused since May
- The most important thing on this page. According to our source data, ACBuy's warehouse underwent an upgrade in May 2026, order placement was suspended, and operations had not resumed as of the September 2026 update. European shipping rates were widely regarded as competitive before that. Practically, that means: do not top up a balance you cannot spend, do not assume a spreadsheet row is orderable, and check the platform's own notice and support channels for the current position. Because the situation is time-sensitive and we could not verify a resumption date, treat the pause as ongoing until ACBuy itself says otherwise. If you need to order now, plan a fallback agent for the items you cannot wait on.
- Our verdict
- On reach and infrastructure, ACBuy rates 4 / 5: the widest free source coverage we have catalogued (Taobao, Tmall, JD, 1688, Pinduoduo, Vipshop), the broadest local-payment menu, free QC photos, 90 days of free storage, 150+ shipping lines and AC Care insurance up to 10,000 CNY. On cost transparency it drops to 3 / 5. The exchange-rate markup of 17.6% over interbank erodes the appeal of zero commission, and published fee figures for ACBuy disagree across sources. On availability it rates 2 / 5 as of the September 2026 update, because order placement has been paused since May 2026 for a warehouse upgrade and no resumption has been confirmed. Final verdict: a strong platform on paper, but confirm it is accepting orders and re-check its live rates before you commit money.
How to use ACBuy
- 01Step 1 — Pick an ACBuy spreadsheet or paste a link
- Community ACBuy spreadsheets circulate on Reddit rep communities (about 94% of ACBuy's social traffic) and dedicated ACBuy sharing sites. Click any row to open ACBuy's product page. Taobao, Tmall, JD and 1688 links load automatically; Weidian and Yupoo items route through the same product page via the source parameter, while Douyin, Xiaohongshu and Xianyu use ACBuy's special-platform or DIY order flow.
- 02Step 2 — Place the order and pay from your balance
- ACBuy auto-extracts about 99% of product details from Taobao, Tmall and 1688 links. Choose colour, size and quantity, then pay. ACBuy has the broadest payment menu of any agent — international cards including Discover, Apple Pay, Google Pay, plus local rails like iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly. Note that ACBuy uses a top-up model: you load your balance first, then buy from it.
- 03Step 3 — QC, storage and insurance
- Goods arrive at ACBuy's warehouse for inspection and 3–5 free QC photos, then 90 days of free storage (extendable up to a 180-day cap). Before shipping you can add AC Care insurance — covering delay, loss or damage, and customs seizure up to 10,000 CNY — and reinforced packaging options.
- 04Step 4 — Consolidate and ship out
- Consolidate items from one or more spreadsheets into a single parcel and pick from 150+ shipping lines. Shipping is paid as a deposit against estimated weight and refunded if you overpay. ACBuy's 7-tier VIP programme takes up to 6% off international shipping, and discounts stack with coupons.
- 05Step 5 — Verify status before you commit money
- Our source data records that order placement was suspended in May 2026 for a warehouse upgrade, with operations not resumed as of the September 2026 update. Check the platform's live status, and re-read the fees and shipping rates in your own account, before topping up.
Shopping-agent guide
<p>ACBuy sits between you and the Chinese marketplaces. You find an item — usually through a community spreadsheet, a Taobao or 1688 search, or an image search — and ACBuy buys it, receives it into its warehouse, photographs it and forwards it to you in one parcel. Here is how to work through it without surprises.</p> <p><strong>1. Find the item and submit the link.</strong> Community ACBuy spreadsheets circulate on Reddit rep communities and dedicated ACBuy sharing sites; clicking a row opens ACBuy's product page. Taobao, Tmall, JD and 1688 links load automatically, and ACBuy auto-extracts roughly 99% of product details from them. Weidian and Yupoo items route through the same product page via the source parameter, while Douyin, Xiaohongshu and Xianyu use ACBuy's special-platform or DIY order flow, which carries a flat 10 CNY per item.</p> <p><strong>2. Check the numbers before paying.</strong> Standard-platform orders (Taobao, Tmall, JD, 1688, Pinduoduo, Vipshop) carry no agent commission in our source data. Your total is the product cost plus international shipping, which itself includes a 10–30 CNY customs declaration fee and an 8 CNY handling fee. Third-party comparisons sometimes quote a service fee of around 5% of item price instead, so read the live charge in your own cart rather than trusting any static figure. Also factor in the exchange-rate markup: our source data cites 17.6% over interbank, which quietly increases what a top-up costs.</p> <p><strong>3. Top up, then order.</strong> ACBuy uses a balance model: you load funds first and buy from the balance. Payment options are the widest we have catalogued — international cards including Discover, Apple Pay and Google Pay, plus local rails such as iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly. Choose colour, size and quantity, pay, and wait for the seller to ship domestically.</p> <p><strong>4. Use the QC photos properly.</strong> Each item gets 3–5 free QC photos covering style, colour, size, quantity and model, and you can pay for detailed or custom shots. Check them against a reference image before you approve international shipping: colourway, size label, quantity, stitching, logo placement, hardware and accessories. Raising a problem at the warehouse is far cheaper than returning something after it has shipped.</p> <p><strong>5. Decide on insurance and storage.</strong> Free storage runs for 90 days from check-in, extendable on a paid basis up to a 180-day cap — long enough to build a haul across several spreadsheets. AC Care covers shipping delay (20% of shipping refunded), loss or damage, and customs seizure, paying up to 10,000 CNY (7,000 for goods plus 3,000 for shipping). Pricing is a flat 20 CNY per item for cover up to 667 CNY, or 3% of value above that, and claims must be filed within 30 days.</p> <p><strong>6. Consolidate and ship.</strong> Combine items into one parcel and pick from 150+ shipping lines. Shipping is charged as a deposit against estimated weight, and any overpayment is refunded. Consolidation is where the money is saved: several small parcels shipped separately cost far more than one combined parcel. The 7-tier VIP programme takes up to 6% off international shipping and stacks with coupons.</p> <p><strong>Two cautions.</strong> First, our source data records that ACBuy no longer supports rep items or Weidian purchasing, so shoppers who rely on those links should plan around another agent. Second, and more urgent: order placement was suspended from May 2026 for a warehouse upgrade and had not resumed as of the September 2026 update. Confirm the platform is accepting orders, and confirm its current fees, before you top up a balance you may not be able to spend.</p>